CHC22015 Certificate II in Community Services
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CHC22015 Certificate II in Community Services

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This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes
place under direct, regular supervision within clearly defined guidelines. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Qualication Code, Title and Link

CHC22015 Certificate II in Community Services

The latest release of the qualification can be found at: https://training.gov.au/Training/Details/ CHC22015

Provider

Rockford College
RTO Code: 45650
CRICOS Provide Code: 03882C

Course Description

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes
place under direct, regular supervision within clearly defined guidelines. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Target Group

Target groups for the CHC22015 Certificate II in Community Services are
students who are:

• seeking to pursue or further a career in community services
• seeking to enter a new industry sector

Career Outcome

• Assistant Community Services Worker
• Volunteer

Future Pathway

Potential employment options are community services roles in a range of industry areas.
Students who complete this course may wish to continue their education into CHC32015 Certificate III in Community Services or a range of other community services qualifications.

Course Structure

Twelve (5) core units and eight (4) elective units are required for the award of the CHC22015 Certificate II in Community Services. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

Unit of Competency

Unit Code Unit Name
Core
CHCCOM001 Provide first point of contact
CHCCOM005 Community and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
BSBWOR202 Organise and complete daily work activities
CHCDIV002 Promote Aboriginal and/or Torres Straits Islander cultural safety
HLTAID010 Provide basic emergency life support
BSBCMM211 Apply communication skills
BSBTEC201 Use business software applications

Course Duration

26 weeks (20 weeks study and 6 weeks holidays)

This qualification will be delivered over 26 weeks, including 20 weeks of training and assessment spread over 2 terms of 10 weeks each and 6 weeks of holidays.

Delivery Mode and Location

This course will be delivered 14 hours face to face in classroom and 6 hours online per week.
Rockdale Campus
Level 3, 633 Princes Highway Rockdale NSW 2216
Level 1, 507 Princes Highway Rockdale NSW 2216

Entry Requirement

Rockford College has the following entry requirements:
All students must:
• be at least 18 years of age
• participate in a course entry interview to determine suitability for the course and student needs.

Domestic students must:
• have sufficient language, literacy and numeracy skills as tested through a language, literacy and numeracy assessment. Students will need to achieve ACSF level 2 for reading, writing, numeracy and oral communication to enter the course.

International students must:
• have an IELTS* score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
o educated for 5 years in an English-speaking country; or
o successful completion of an English Placement Test at IELTS level 6.0.

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.

Course Timetables

This course may have various timetables which may vary from term to term.
Students will be notified of their class timetable prior to the commencement of each term.

Please contact our admission team for further information.

E: admissions@rockford.edu.au

Training and Assessment Arrangements

Training Arrangements

Rockford College believes in providing quality education to each student. We offer and deliver high-quality student-focused courses which have been designed to provide students with job-focused skills and expertise to advance and succeed in their academic and professional goals.
Our trainers are highly qualified and experienced professionals with relevant industry experience and our training materials are practical, up-to-date and industry relevant.
Rockford College is fully equipped with infrastructures required to complete students training in an effective manner. Students are required to bring their own laptop with Office 365 (or similar program) to all classes. These costs are not included in the course fees. Specifications for laptops and associated costs can be found in the resource’s requirements segment below.
Students are also required to have access to a suitable study place at home or public library to help you complete your self-study component, assessment activities, or participation in online classes.
Our classes are held in fully equipped classrooms. Students have the option to bring their own laptop that is fully charged, operational that must have Microsoft office or other necessary software installed and a USB Drive.
Students will be provided with the list of reference books applicable to each unit prior to commencement of the class which they can purchase directly.
During the class, each student will be provided with the learning resources such as student learner guide, power point presentation, formative activities, and where applicable simulated case studies, policies and procedures.

 

Assessment Arrangements

Each unit of competency involves combination of several assessment tasks. Assessment methods include writing report, case study, presentation/observations, written research, assignments and questions answers, role play, practical demonstration group projects etc. More information is provided in the International Student Handbook on assessment system, submission guidelines, reassessment arrangements etc.
Please contact our admissions team for further information.
Email: admissions@rockford.edu.au

Resources Requirements

Students are required to bring their own laptop with Office 365 (or similar program) to all classes. These costs are not included in the course fees. Specifications for laptops and associated costs are included below.

Personal Computer Minimum requirements
Processor Intel® or AMD processor with 64-bit support*; 2 GHz or faster processor
Microsoft Windows 10
Operating system Microsoft Windows 10
RAM 10 GB or more of RAM (8 GB recommended)
Hard disk space 3.1 GB or more of available hard-disk space
Monitor resolution 1024 x 768 display (1280×800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended.
Graphics processor acceleration requirements OpenGL 2.0-capable system
Internet Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.
MacOS Minimum requirements
Processor Multicore Intel processor with 64-bit support
Operating system Big Sur
RAM 2 GB or more of RAM (8 GB recommended)
Hard disk space 4 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation.
Monitor resolution 1024 x 768 display (1280×800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended
Graphics processor acceleration requirements OpenGL 2.0-capable system
Internet Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.
Software Associated costs
Office 365 $109 annually
https://products.office.com/en-au/buy/office
Laptop details Associated costs
Any laptop that meets the specifications above $650 (approximate only)

Course Progress

All International students are required to meet satisfactory course progress to meet their student visa conditions. Please refer to International Student Handbook which is available in our website on the specific support that Rockford College offers to international students. Additional support is provided to those international students who are identified as a risk of not meeting the course progress requirements as per the intervention strategy.

Additional Support

Rockford College is committed to providing ongoing student support to our students. Our support staff will assist students from the time of enrolment until they complete the training program. Our support staff will engage with the individual student in a number of ways in order to understand their needs and provide necessary internal or external support in every step of their journey with the Rockford College, so that they could successfully complete their course.

 

We will provide wide range of learning support options and resources to assist students if required such as;

 

  • One to one support from the trainers and assessors to assist with their studies.
    Additional classes, tutorial, and workshops.
  • One to one support from the Administration relating to any student concerns such includes language, literacy and numeracy issues.
  • Additional support for learners who come from a non-English speaking background
  • Counselling support
  • Referral to relevant external services.

 

If students need any support, please contact the support team.

E: support@rockford.edu.au

Course Credit

In accordance with the requirements of the VET Quality Framework, Rockford College provides the opportunity for students to apply to have prior learning, skills and knowledge recognised and counted in relation to the qualification or units of competence for which they are enrolled. This information is also included in Rockford College International Student Handbook.

International students should be aware that, granting the credit towards the course may affect the duration and fees of the course.

If course credit is approved after the Confirmation of Enrolment has been issued, students will receive a new Confirmation of Enrolment showing a reduced course duration. This may also affect the duration of the student visa holders.

The outcome of the application for credit will be advised in the writing to the students with the changes to the fess and the course duration.

To get details of deferral, suspension and cancellation policy, ESOS framework, accommodation referral and other policies, consult International Student Handbook in our website.

Please contact our admissions team for further details.

Email: admissions@rockford.edu.au

Costs

The costs for this course are as follows:

Enrolment fee: $250 (non-refundable)

Tuition fee: $6,000

Materials fee (non-tuition fee): $1000. $500 per term for 2 terms.

Total course fee: $7,250

Note: Material fees include Student Learner Guide, PowerPoint Presentation Handouts, Learning Handouts in the class and does not include reference books which student can purchase directly.
Please go through the International Student Handbook which outlines the detail payment terms and conditions. Furthermore, a detail payment plan and payment arrangements including any additional charges that may be applicable are provided in the letter of offer and written agreement.
Students need to review the detail payment plan before accepting the offer.
Rockford College reserves the right to vary the tuition fees and/ or other charges from time to time.
However, once the student is enrolled into a course, the fees will be same for the normal duration of that course. Updated fee structure will be applicable if student fails to complete the course in due time and on the extended period.

Please contact admissions for current course fees and associated charges.
Email: admissions@rockford.edu.au

How to Enroll

Student can apply by completing online student application form with relevant supporting documents. Students have option to apply directly with Rockford College or through an authorized representative of Rockford College.

For details application process, please visit our website www.rockford.edu.au

Contact Us

Rockford College

Level 3, 633 Princes Highway Rockdale NSW 2216

Mon – Fri, 8:00AM – 5:00PM (AEST)

E: admissions@rockford.edu.au

P: (02) 85934200