CHC43015 Certificate IV in Ageing Support
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CHC43015 Certificate IV in Ageing Support

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About this course

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Qualication Code, Title and Link

CHC43015 Certificate IV in Ageing Support
CRICOS Course Code: 115653G
The latest release of the qualification can be found at: https://training.gov.au/Training/Details/CHC43015

Provider

Rockford College

RTO Code: 45650

CRICOS Provide Code: 03882C

Course Description

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Target Group

  • Individuals seeking to pursue a career in ageing support.
  • Individual seeking to enter a new industry sector
  • Individuals seeking a pathway to higher-level qualification.

Career Outcome

  • Community Program Coordinator,
  • Residential Care Worker,
  • Support Worker (Community Services),
  • Care supervisor
  • Accommodation Support Worker,
  • Personal care worker,
  • Personal care giver,
  • Assistant Hostel Supervisor

Future Pathway

Potential employment options are as a direct support worker in aged care, disability, home and community care or other direct care work in the community services industry. Roles may also have a leadership function.
Students who complete this course may wish to continue their education into the CHC52021 Diploma of Community Services and a range of other related community services qualifications.

Course Structure

This qualification will be delivered over 78 weeks, including 54 weeks of training and assessment spread over 6 terms of 9 weeks each and 24 weeks of holidays.
The qualification requires that a work placement of 120 hours is completed

Unit of Competency

Unit Code Unit Name
Core
CHCADV001 Facilitate the interests and rights of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with careers and families
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver case services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Electives
CHCAGE008 Implement falls prevention strategies
BSBLDR413 Lead effective workplace and relationships
CHCCCS017 Provide loss and grief support

Course Duration

78 weeks (54 weeks study and 24 weeks holidays)
This qualification will be delivered over 78 weeks, including six terms of 9 weeks and 24 weeks of holidays.

Delivery Mode and Location

This course will be delivered 14 hours face to face in class and 6 hours online per week.
Rockdale Campus
Level 3, 633 Princes Highway Rockdale NSW 2216
Level 1, 507 Princes Highway Rockdale NSW 2216

Entry Requirement

  • Must be 18 years of age or older.
  • Must provide proof of school studies which is equivalent to Australian Year 12 or other higher qualifications
  • Must provide valid academic IELTS* score of 6.0 overall with no band less than 5.5 or equivalent unless exempted or need to submit English Proficiency certificate from an approved ELICOS provider of intermediate level or above; or completion of substantial part of studies of at least an AQF Certificate IV qualification or higher within the last 2 years; or have successfully passed the Rockford College English Placement Test. For further details; please refer to the Department of Home Affairs (DOHA) website for Acceptable English and Exemptions.
  • Participate in the Course Entry Requirement Interview.
  • International Students must meet the Student Visa (SC500) requirements.

 

* Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.

Course Timetables

This course may have various timetables which may vary from term to term.
Students will be notified of their class timetable prior to the commencement of each term.
Please contact our admission team for further information.

E: admissions@rockford.edu.au

Training and Assessment Arrangements

Rockford College believes in providing quality education to each and every student. We offer and deliver high-quality student-focused courses which have been designed to provide students with job-focused skills and expertise to advance and succeed in their academic and professional goals.

Our trainers are highly qualified and experienced professionals with relevant industry experience and our training materials are practical, up-to-date, and industry-relevant.

Rockford College is fully equipped with infrastructures required to complete students training in an effective manner. Students are required to bring their own laptop with Office 365 (or similar program) to all classes. These costs are not included in course fees. Specifications for laptops and associated costs can be found in the resource’s requirements segment below.

Students are also required to have access to a suitable study place at home or public library to help you complete your self-study component, assessment activities, or participation in online classes.
There are different units of competencies in each qualification and our industry experienced qualified trainers will explain the outlines and assessment requirements at the beginning of the training of each unit of competency.

Students will be provided with the list of reference books application to each unit prior to commencement of the class which they can purchase directly.

During the class, each student will be provided with the learning resources such as a student learner guide, PowerPoint presentation, formative activities, and where applicable simulated case studies, policies, and procedures.

Assessment Arrangements

Each unit of competency involves combination of several assessment tasks. Assessment methods include writing report, case study, presentation/observations, written research, assignments and questions answers, role play, practical demonstration group projects etc. More information is provided in the International Student Handbook on assessment system, submission guidelines, reassessment arrangements etc.

Students are also required to complete 120 hours of work placement as a part of this course in an aged care, home and community, disability or community service organisation and must provide a National Police Check and a Working with Vulnerable registration prior to commencing the work placement.

Students are encouraged to find their own work placement during their course of study. Rockford College trainer will assist those students who are unable to find suitable work placement.

Rockford College Trainer and Assessor will assess the facility providing the work placement for its suitability and if found acceptable, a Work Placement Agreement will be signed with the work placement service provider.

Please contact our admissions team for further information.
Email: admissions@rockford.edu.au

Resources Requirements

Students are required to bring their own laptop with Office 365 (or similar program) to all classes. These costs are not included in the course fees. Specifications for laptops and associated costs are included below.

Personal Computer Minimum requirements
Processor Intel® or AMD processor with 64-bit support*; 2 GHz or faster processor
Microsoft Windows 10
Operating system Microsoft Windows 10
RAM 10 GB or more of RAM (8 GB recommended)
Hard disk space 3.1 GB or more of available hard-disk space
Monitor resolution 1024 x 768 display (1280×800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended.
Graphics processor acceleration requirements OpenGL 2.0-capable system
Internet Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.
MacOS Minimum requirements
Processor Multicore Intel processor with 64-bit support
Operating system Big Sur
RAM 2 GB or more of RAM (8 GB recommended)
Hard disk space 4 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation.
Monitor resolution 1024 x 768 display (1280×800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended
Graphics processor acceleration requirements OpenGL 2.0-capable system
Internet Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.
Software Associated costs
Office 365 $109 annually
https://products.office.com/en-au/buy/office
Laptop details Associated costs
Any laptop that meets the specifications above $650 (approximate only)

Course Progress

All International students are required to meet satisfactory course progress in order to meet their student visa conditions. Please refer to International Student Handbook which is available in our website on the specific support that Rockford College offers to international students. Additional support is provided to those international students who are identified as a risk of not meeting the course progress requirements as per the intervention strategy.

Additional Support

Rockford College is committed to providing ongoing student support to our students. Our support staff will assist students from the time of enrolment until they complete the training program. Our support staff will engage with the individual student in a number of ways in order to understand their needs and provide necessary internal or external support in every step of their journey with the Rockford College, so that they could successfully complete their course.

 

We will provide wide range of learning support options and resources to assist students if required such as;

 

  • One to one support from the trainers and assessors to assist with their studies.
    Additional classes, tutorial, and workshops.
  • One to one support from the Administration relating to any student concerns such includes language, literacy and numeracy issues.
  • Additional support for learners who come from a non-English speaking background
  • Counselling support
  • Referral to relevant external services.

 

If students need any support, please contact the support team.

E: support@rockford.edu.au

Course Credit

In accordance with the requirements of the VET Quality Framework, Rockford College provides the opportunity for students to apply to have prior learning, skills and knowledge recognised and counted in relation to the qualification or units of competence for which they are enrolled. This information is also included in Rockford College International Student Handbook.
International students should be aware that, granting the credit towards the course may affect the duration and fees of the course.
If course credit is approved after the Confirmation of Enrolment has been issued, students will receive a new Confirmation of Enrolment showing a reduced course duration. This may also affect the duration of the student visa holders.
The outcome of the application for credit will be advised in the writing to the students with the changes to the fess and the course duration.
To get details of deferral, suspension and cancellation policy, ESOS framework, accommodation referral and other policies, consult International Student Handbook in our website.
Please contact our admissions team for further details.
Email: admissions@rockford.edu.au

Costs

The costs for this course are as follows:

Enrolment fee: $250 (non-refundable)
Tuition fee: $18,000
Materials fee (non-tuition fee): $250 per Term. $1,500 for 6 terms
Total course fee: $19,750

Work placement arrangement administration charges (non-tuition fee): $500
Note: Material fees include Student Learner Guide, PowerPoint Presentation Handouts, Learning Handouts in the class and does not include reference books which student can purchase directly.
There may be other costs associated with the work placement component of the course as required by the work placement provider. Students may be required to purchase their own uniform and other personal protective clothing and pay for;

  • Working with Vulnerable People registration ($19)
  • National Police Check ($45.00)
  • Vaccination etc.

These costs may vary from time to time and students are required to do their own research in relation to these costs.
Please go through the International Student Handbook which outlines the detail payment terms and conditions. Furthermore, a detail payment plan and payment arrangements including any additional charges that may be applicable are provided in the letter of offer and written agreement.
Students need to review the detail payment plan before accepting the offer.

Rockford College reserves the right to vary the tuition fees and/ or other charges from time to time.
However, once the student is enrolled into a course, the fees will be same for the normal duration of that course. Updated fee structure will be applicable if student fails to complete the course in due time and on the extended period.

Please contact admissions for current course fees and associated charges.

Email: admissions@rockford.edu.au

How to Enroll

Student can apply by completing online student application form with relevant supporting documents. Students have option to apply directly with Rockford College or through an authorized representative of Rockford College.

For details application process, please visit our website www.rockford.edu.au

Contact Us

Rockford College

Level 3, 633 Princes Highway Rockdale NSW 2216

Mon – Fri, 8:00AM – 5:00PM (AEST)

E: admissions@rockford.edu.au

P: (02) 85934200

Qualication Code, Title and Link

CHC43015 Certificate IV in Ageing Support

Provider

Rockford College

RTO Code: 45650

Course Description

This qualification reflects the role of support workers who perform specialised tasks in aged care services across residential, home, or community-based settings. Workers are responsible for their own work outcomes within established organisational guidelines and contribute to quality service delivery through the planning, delivery, and review of individualised support services.

Workers may be required to demonstrate leadership and may have limited responsibility for overseeing the work and quality of outputs of others within defined parameters.

To achieve this qualification, students must complete a minimum of 120 hours of work placement, as specified in the Assessment Requirements of the relevant units of competency.

There is no licensing, legislative, regulatory, or certification requirements applicable to this qualification at the time of publication.

Learner Characteristics & Target Group

The target group for the CHC43015 Certificate IV in Ageing Support consists of domestic students who are:

  • Seeking to pursue a career in ageing support
  • Looking to enter a new industry sector
  • Seeking a pathway to higher-level qualifications

Students enrolled in this qualification must reside in Australia as citizens, permanent residents, or eligible visa holders.

Students are typically aged between 18 and 40 years, including individuals establishing a new career or transitioning into a different field.

Credit Transfer and/or Recognition of Prior Learning (RPL) may be available for students with relevant existing skills and knowledge, which may allow completion of the course in a shorter timeframe.

Career Outcome

Potential employment options are in community, home or residential setting providing support to older people in residential, home, or community-based aged care settings.

Future Pathway

Students who complete this course may wish to continue their education into the CHC52025 Diploma of Community Services and a range of other related community services qualifications.

Course Structure

Fifteen (15) core units and three (3) elective units are required for the award of the CHC43015 Certificate IV in Ageing Support. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

Unit of Competency

Unit Code Unit Name
Core
CHCADV001 Facilitate the interests and rights of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with careers and families
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver case services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Electives
CHCAGE008 Implement falls prevention strategies
BSBLDR413 Lead effective workplace and relationships
CHCCCS017 Provide loss and grief support

Course Duration

The duration of the course is 78 weeks. However, learners who meet capability and progression requirements may complete the course sooner.

Delivery Mode and Location

Blended delivery mode (i.e. face to face, online and structured self-paced)

Rockdale Campus

Level 3, 633 Princes Highway Rockdale NSW 2216

507A Princes Highway Rockdale NSW 2216

Entry Requirement

Rockford College has the following entry requirements
Students must:

  • be at least 18 years of age and have completed Year 12 or equivalent
  • participate in a course entry interview to determine suitability for the course and student needs
  • Students should have the physical capacity to perform manual tasks such as supporting clients with mobility and personal care
  • Ability to study minimum 40 hours per week, including face-to-face sessions, guided online learning, and practical placement.
  • Access to reliable computer/laptop, internet, and ability to participate in structured online learning modules and virtual trainer sessions.

Learners must sign learners’ capability declaration confirming they can meet the program intensity, including practical, face to face and online study and placement requirements.

Additional requirements: Students may additionally be required to obtain following:

  • Australian National Criminal History Check at their own expense
  • Working with Children Check
  • NDIS Worker Screening Check.

Failure to obtain the required clearances may result in withdrawal or discontinuation from the course.

Course Timetables

Students will be notified of their class timetable prior to the commencement of the course.

Please contact our admission team for further information.

E: admissions@rockford.edu.au

Training Arrangements

Students complete structured, self-paced learning through Moodle. In addition, Rockford College provides 7 hours of scheduled face-to-face support classes each week. These sessions focus on targeted units and are available for students who require additional support. Students are also expected to undertake approximately 5 hours per week of additional independent study.

Students are provided with learning and assessment materials to support the development of their knowledge and skills. A range of learning support options and resources are available to assist students in achieving competency. Support is provided through face-to-face sessions, as well as via email and telephone contact with trainers. Trainer contact details are provided during orientation, and students are encouraged to contact their trainer at any time. Trainers monitor student progress and provide guidance on course content, learning activities, assessment requirements, feedback, and any issues affecting learning.

Training is delivered in a simulated learning environment that reflects current industry practices. This includes the use of industry-standard equipment, tools, technology, workplace conditions, legislation, and quality standards. The environment is adapted to suit the requirements of each unit of competency. Trainers reinforce learning through practical activities, learning materials, and their own industry experience. Sufficient time is allocated during practical sessions for students to practise skills and complete required tasks. Where applicable, students may also draw on relevant workplace experience to support their learning and assessment.

Assessment Arrangements

Assessment for this qualification is conducted using a range of methods and takes place in a simulated workplace environment. Assessment tasks are designed to:

  • reflect real workplace activities and expectations
  • be completed within industry-standard timeframes set by the assessor
  • be assessed against clear criteria aligned with industry quality standards
  • be carried out in accordance with relevant workplace health and safety requirements
  • use authentic workplace documentation
  • require students to work effectively as part of a team
  • require planning, organisation, and prioritisation of competing work tasks
  • involve the use of standard workplace equipment, including computers and software
  • require consideration of common workplace constraints such as time and budget limits

All assessments are conducted in line with the Principles of Assessment and the Rules of Evidence.
Principles of Assessment

  • Validity
  • Reliability
  • Flexibility
  • Fairness

Rules of Evidence

  • Authenticity
  • Currency
  • Sufficiency
  • Validity

To ensure these principles and rules are consistently applied, Rockford College:

  • requires students to submit all assessment tasks with a signed Assessment Task Cover Sheet confirming the work is their own, supporting authenticity
  • uses assessment tools that address all unit of competency requirements and collect a range of evidence to support valid and sufficient assessment decisions
  • relies on evidence gathered during the course to ensure currency
  • maintains reliability through clearly defined assessment benchmarks and regular validation of assessment tools and outcomes
  • supports flexibility by using a range of assessment methods and making reasonable adjustments where appropriate
  • ensures fairness by providing clear assessment instructions and information in assessment task documents
  • Students are required to sign a Student Assessment Agreement for each assessment. If a student disagrees with an assessment outcome, they may lodge an appeal in accordance with Rockford College’s Complaints and Appeals Policy.

Resources Requirements

The following facilities, equipment and resources will be used to deliver and assess this qualification:

  • Training rooms, including desks, chairs, whiteboard, and overhead projector.
  • Computers with Microsoft Office and access to the Internet.
  • Learning and assessment materials as outlined in this TAS.

In addition, all students who are undertaking this qualification must have the following resources while in class.

  • A laptop or computer that is installed with Microsoft Office or similar.

Course Progress

All domestic students are required to maintain satisfactory course progress in accordance with Rockford College’s academic requirements. Students who are identified as being at risk of not meeting course progress requirements will be offered additional academic support in line with Rockford College’s intervention and support strategy. Further information about academic progress expectations and available support services is outlined in the Domestic Student Handbook, available on the Rockford College website.

Additional Support

Rockford College provides learning and welfare support to ensure a supported and successful learning environment for all students. Support arrangements are detailed in the Student Support Policy and Associated Procedures and details of all student support services are included in the Student Handbook and provided to students at orientation. Students’ course progress is monitored throughout the course as per our Course Progress and Attendance Policy and Associated Procedures. If students need any support, please contact the support team.

E: support@rockford.edu.au

Work Placement

Students are required to complete a minimum of 120 hours of work placement in a relevant workplace. Work placement is normally scheduled towards the end of the course, after students have completed the required theoretical components for the relevant units.

In some cases, students may be permitted to commence work placement concurrently, following completion of the work placement orientation, where the knowledge requirements for specific units have been satisfactorily met.

Trainer/assessors will visit students during work placement to discuss progress, address any issues or questions, and conduct workplace observations for assessment purposes.

Workplace supervisors are required to endorse each student’s logbook to confirm completion of the required hours. Supervisors must be suitably qualified and experienced professionals in their respective roles.

Students may complete project portfolios for selected units within the Rockford College simulated work environment or, where applicable, use their workplace experience to complete project portfolio assessments.

Rockford College will assist students in securing work placement opportunities. Students may also source their own placement, subject to approval. Work placement agreements will be established with participating organisations.

Prior to commencing work placement, students must complete any required checks, such as police checks, at their own cost. Additional requirements, including immunisations, may be requested by the workplace and will be advised accordingly.

Costs

The current fee for the course is AUD $2,450.

Email: admissions@rockford.edu.au

There may be other costs associated with the work placement component of the course as required by the work placement provider. Students may be required to purchase their own uniform and other personal protective clothing and pay for;

  • Working with Vulnerable People registration ($19)
  • National Police Check ($45.00)
  • Vaccinations etc.

These costs may vary from time to time and students are required to do their own research in relation to these costs.

Please go through the Domestic Student Handbook which outlines the detailed payment terms and conditions. Furthermore, a detailed payment plan and payment arrangements including any additional charges that may be applicable are provided in the letter of offer and written agreement.

How to Enroll

Student can apply by completing online student application form with relevant supporting documents. Students have option to apply directly with Rockford College or through an authorized representative of Rockford College.

For details application process, please visit our website www.rockford.edu.au

Contact Us

Rockford College

Level 3, 633 Princes Highway Rockdale NSW 2216

Mon – Fri, 8:00AM – 5:00PM (AEST)

E: admissions@rockford.edu.au

P: (02) 85934200