CHC33021 – Certificate III in Individual Support

Rockford College

RTO Code: 45650

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Target groups for the CHC33021 Certificate III in Individual Support are domestic students who are:

• Seeking to pursue or further a career in supporting individuals in a community, home or residential care setting
• Seeking to enter a new industry sector
• Seeking a pathway to higher level qualifications.

Characteristics of the target group are as follows:
Reside in Australia as either citizens, permanent residents or eligible visa holders Students are typically aged 18 years and over and may be at different stages of establishing or changing their careers. Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.

Potential employment options are in community, home or residential setting providing support to those who require support due to ageing, disability or other reasons.

Students who complete this course may wish to continue their education into a range of community services qualification such as the CHC43121 Certificate IV in Disability Support or the CHC43021 Certificate IV in Ageing Support.

Nine (9) core units and six (6) elective units are required for the award of the CHC33021 Certificate III in Individual Support. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

The duration of the course is 52 weeks. However, learners who meet capability and progression requirements may complete the course sooner

Blended delivery mode (i.e. face to face, online and structured self-paced)
Rockdale Campus
Level 3, 633 Princes Highway Rockdale NSW 2216
507A Princes Highway Rockdale NSW 2216

Rockford College has the following entry requirements
Students must:

• be at least 18 years of age and have completed Year 12 or equivalent
• participate in a course entry interview to determine suitability for the course and student needs
• Students should have the physical capacity to perform manual tasks such as supporting clients with mobility and personal care
• Ability to study minimum 40 hours per week, including face-to-face sessions, guided online learning, and practical placement.
• Access to reliable computer/laptop, internet, and ability to participate in structured online learning modules and virtual trainer sessions.

Learners must sign learners’ capability declaration confirming they can meet the program intensity, including practical, face to face and online study and placement requirements.

Additional requirements: Students may additionally be required to obtain following:

• Australian National Criminal History Check at their own expense
• Working with Children Check
• NDIS Worker Screening Check.

Failure to obtain the required clearances may result in withdrawal or discontinuation from the course.

This course may have various timetables which may vary from term to term.
Students will be notified of their class timetable prior to the commencement of each term.
Please contact our admission team for further information.
E: admissions@rockford.edu.au

Students complete structured, self-paced learning through Moodle. In addition, Rockford College provides 7 hours of scheduled face-to-face support classes each week. These sessions focus on targeted units and are available for students who require additional support. Students are also expected to undertake approximately 5 hours per week of additional independent study.

Students are provided with learning and assessment materials to support the development of their knowledge and skills. A range of learning support options and resources are available to assist students in achieving competency. Support is provided through face-to-face sessions, as well as via email and telephone contact with trainers. Trainer contact details are provided during orientation, and students are encouraged to contact their trainer at any time. Trainers monitor student progress and provide guidance on course content, learning activities, assessment requirements, feedback, and any issues affecting learning.

Training is delivered in a simulated learning environment that reflects current industry practices. This includes the use of industry-standard equipment, tools, technology, workplace conditions, legislation, and quality standards. The environment is adapted to suit the requirements of each unit of competency. Trainers reinforce learning through practical activities, learning materials, and their own industry experience. Sufficient time is allocated during practical sessions for students to practise skills and complete required tasks. Where applicable, students may also draw on relevant workplace experience to support their learning and assessment.

Assessment for this qualification is conducted using a range of methods and takes place in a simulated workplace environment. Assessment tasks are designed to:

• reflect real workplace activities and expectations
• be completed within industry-standard timeframes set by the assessor
• be assessed against clear criteria aligned with industry quality standards
• be carried out in accordance with relevant workplace health and safety requirements
• use authentic workplace documentation
• require students to work effectively as part of a team
• require planning, organisation, and prioritisation of competing work tasks
• involve the use of standard workplace equipment, including computers and software
• require consideration of common workplace constraints such as time and budget limits

All assessments are conducted in line with the Principles of Assessment and the Rules of Evidence.
Principles of Assessment

• Validity
• Reliability
• Flexibility
• Fairness

Rules of Evidence

• Authenticity
• Currency
• Sufficiency
• Validity

To ensure these principles and rules are consistently applied, Rockford College:

• requires students to submit all assessment tasks with a signed Assessment Task Cover Sheet confirming the work is their own, supporting authenticity
• uses assessment tools that address all unit of competency requirements and collect a range of evidence to support valid and sufficient assessment decisions
• relies on evidence gathered during the course to ensure currency
• maintains reliability through clearly defined assessment benchmarks and regular validation of assessment tools and outcomes
• supports flexibility by using a range of assessment methods and making reasonable adjustments where appropriate
• ensures fairness by providing clear assessment instructions and information in assessment task documents
• Students are required to sign a Student Assessment Agreement for each assessment. If a student disagrees with an assessment outcome, they may lodge an appeal in accordance with Rockford College’s Complaints and Appeals Policy.

The following facilities, equipment and resources will be used to deliver and assess this qualification:

• Training rooms, including desks, chairs, whiteboard, and overhead projector.
• Computers with Microsoft Office and access to the Internet.
• Learning and assessment materials as outlined in this TAS.

In addition, all students who are undertaking this qualification must have the following resources while in class.

• A laptop or computer that is installed with Microsoft Office or similar.

Students will be notified of their class timetable prior to the commencement of the course.
Please contact our admission team for further information.

E: admissions@rockford.edu.au

All domestic students are required to maintain satisfactory course progress in accordance with Rockford College’s academic requirements. Students who are identified as being at risk of not meeting course progress requirements will be offered additional academic support in line with Rockford College’s intervention and support strategy. Further information about academic progress expectations and available support services is outlined in the Domestic Student Handbook, available on the Rockford College website.

Rockford College provides learning and welfare support to ensure a supported and successful learning environment for all students. Support arrangements are detailed in the Student Support Policy and Associated Procedures and details of all student support services are included in the Student Handbook and provided to students at orientation. Students’ course progress is monitored throughout the course as per our Course Progress and Attendance Policy and Associated Procedures. If students need any support, please contact the support team.

E: support@rockford.edu.au

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.
This process is outlined in Rockford College’s Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

Students are required to complete a minimum of 120 hours of work placement in an approved workplace, as specified in the assessment requirements of “CHCCCS040 Support independence and wellbeing and associated units.”

Work placement is normally scheduled towards the end of the course, after students have completed the relevant theoretical components. In some cases, students may be permitted to commence work placement concurrently, provided they have attended the work placement orientation and have satisfactorily met the required knowledge components for the relevant units.

During work placement, trainer/assessors may visit students at the workplace to:

• discuss any placement-related questions or issues, and
• conduct observations for assessment purposes.

Students are required to maintain a work placement logbook, which must be signed and endorsed by the workplace supervisor to confirm completion of the required hours. Workplace supervisors must be suitably qualified and experienced in their professional role.

Students may complete project portfolios for certain units within:

• the approved workplace, or
• Rockford College’s simulated training environment, where applicable. Students who are employed in a relevant role may also use their workplace experience to support assessment requirements, where approved.

Rockford College will assist students in sourcing suitable work placement opportunities. Students may also arrange their own work placement, subject to approval. A work placement agreement will be established with participating organisations prior to commencement.

Before commencing placement, students must complete any mandatory checks required by the workplace, such as police checks, at their own cost. Immunisations may also be required, depending on workplace requirements. Students will be advised accordingly.

The current fee for the course is AUD $2,450.

Email: admissions@rockford.edu.au

There may be other costs associated with the work placement component of the course as required by the work placement provider. Students may be required to purchase their own uniform and other personal protective clothing and pay for.

• Working with Vulnerable People registration ($19)
• National Police Check ($45.00)
• Vaccinations etc.

These costs may vary from time to time and students are required to do their own research in relation to these costs.

Please go through the Domestic Student Handbook which outlines the detail payment terms and conditions. Furthermore, a detail payment plan and payment arrangements including any additional charges that may be applicable are provided in the letter of offer and written agreement.

Student can apply by completing online student application form with relevant suppoting documents. Students have option to apply directly with Rockford College or through an authorized representative of Rockford College.

For details application process, please visit our website www.rockford.edu.au

Rockford College
Level 3, 633 Princes Highway Rockdale NSW 2216
Mon – Fri, 8:00AM – 5:00PM (AEST)
E: admissions@rockford.edu.au
P: (02) 85934200